Cookie Policy
Last Updated: January 2025
This policy explains how PulseLumix uses tracking technologies on pulse-lumix.com. We believe in transparency about the data we collect and why we collect it.
Cookies are small text files stored on your device when you visit our website. They help us understand how you interact with our platform and improve your experience. But they're not the only technology we use — similar tracking methods work together to provide you with better functionality.
What Technologies We Use
We use several types of tracking technologies on our platform. Some are essential for basic functions, while others help us understand user behavior and improve our services.
Essential Cookies
These keep the website running properly. Without them, you wouldn't be able to navigate between pages or access secure areas. They're necessary for basic functionality, so they don't require your consent.
Functional Cookies
These remember your preferences and choices. Things like language settings, display preferences, or whether you've dismissed certain notifications. They make your experience smoother by keeping your settings consistent.
Analytical Cookies
We use these to understand how visitors interact with our platform. Which pages get the most attention? Where do people struggle? This information helps us make informed improvements to the user experience.
Marketing Cookies
These track your activity across different websites to build a profile of your interests. We use this information to show you relevant content and measure the effectiveness of our campaigns.
Information We Collect
Through these technologies, we gather different types of information depending on how you interact with pulse-lumix.com.
- Your IP address and general location information
- Browser type, version, and operating system details
- Pages you visit and how long you spend on each one
- Links you click and features you use
- Search queries you enter on our platform
- Referring websites that brought you to our platform
- Device information including screen size and resolution
- Time and date of your visits
We don't collect personally identifiable information through cookies unless you've provided it directly through forms or account creation. The data we gather through tracking technologies is mostly behavioral and technical.
Why We Track This Information
There's a practical reason behind everything we collect. Here's what we do with this data.
Improving Platform Performance
When we see which pages load slowly or where users encounter errors, we can fix those issues. If everyone's bouncing from a particular page, that tells us something needs attention there.
Understanding User Behavior
Watching how people navigate our platform shows us what works and what doesn't. Maybe users struggle to find a specific feature — that's valuable feedback we can act on.
Personalizing Your Experience
By remembering your preferences and past interactions, we can tailor content to match your interests. This saves you time and makes the platform more relevant to your needs.
Measuring Campaign Effectiveness
We need to know if our marketing efforts actually work. Tracking helps us understand which channels bring engaged users and which ones waste resources.
Managing Your Cookie Preferences
You have control over how we use tracking technologies. Most browsers let you manage cookies through their settings, though the exact process varies.
Chrome
Settings → Privacy and Security → Cookies
Firefox
Options → Privacy & Security → Cookies
Safari
Preferences → Privacy → Manage Cookies
Edge
Settings → Privacy → Cookies and Permissions
Keep in mind that blocking all cookies will affect your experience on pulse-lumix.com. Some features may not work properly, and you'll lose personalized settings each time you visit.
Third-Party Services
We work with external service providers who also use tracking technologies. These companies have their own privacy policies that govern how they handle your information.
Analytics platforms help us understand user behavior patterns. Marketing tools track campaign performance across different channels. These third parties collect data according to their own policies, which you should review independently.
We only work with providers who meet reasonable security standards, but we can't control their data practices directly. That's why reviewing their policies matters if you're concerned about specific tracking methods.
Data Retention Periods
How Long We Keep Cookie Data
Session cookies disappear when you close your browser. They're temporary and only exist during your active visit.
Persistent cookies stay on your device for a set period, ranging from a few days to several months depending on their purpose.
Analytics data typically gets retained for 26 months to identify long-term trends and patterns in user behavior.
Marketing data usually expires after 90 days, though some campaign tracking may persist longer to measure conversion patterns.
You can clear cookies from your device at any time through your browser settings. This removes all stored data immediately, though new cookies will be set when you visit again.
Updates to This Policy
We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the date at the top of this page.
If you're a regular user, checking back occasionally makes sense. We won't notify you about minor updates, but major changes to how we use tracking technologies will be communicated through our platform.
Questions About Our Cookie Policy?
If something's unclear or you want more information about our tracking practices, reach out to us.
PulseLumix
ul. "Veliko Tarnovo" 20
6304 Haskovo Center, Haskovo
Bulgaria
We'll respond to your questions as quickly as we can and clarify anything that doesn't make sense in this policy.